Terms of service

Terms and Conditions

This website is operated by SOVARA LONDON. Throughout the site, the terms "we," "us," and "our" refer to SOVARA LONDON. We provide this website, including all information, tools, and services available on it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

1. Acceptance of Terms

By accessing or using our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms and Conditions ("Terms of Use" or "TOS"). These Terms apply to all website users, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to them, you may not access the site or use the services. Any new features or tools added to the current offerings will also be subject to these Terms.

The latest version of the Terms of Use is always available on this page. We reserve the right to update, modify, or replace any part of these Terms at our discretion.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given permission for any minor dependents to use this site under your responsibility.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) while using the Service.
Any breach of the Terms may result in immediate termination of your access to the Service.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that your information (excluding credit card details) may be transmitted unencrypted over various networks and may be modified to meet technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission. Section titles in this agreement are for convenience only and do not limit or affect the Terms.

4. Accuracy and Updates

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Content on this site is provided for general information only and should not be relied upon as your sole basis for decisions. Historical information on this site is provided for reference only and may not be current.

We reserve the right to modify the contents of this site at any time but are not obligated to update any information. It is your responsibility to monitor changes to the site.

5. Products and Services

Certain products or services may only be available online and in limited quantities. These are subject to our Return Policy.

We have made every effort to display product colors and images accurately, but we cannot guarantee that your device will display colors correctly.

We reserve the right to:

  • Limit sales of products or services to specific individuals, regions, or jurisdictions on a case-by-case basis.
  • Limit the quantities of any products or services we offer.
  • Discontinue any product at any time without notice.

All products are shipped directly from our supplier in China. Any customs duties or import taxes are the responsibility of the buyer.

6. Billing and Account Information

We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate and up-to-date account and payment information for all purchases. For details, please review our Return Policy.

7. Third-Party Tools and Links

We may provide access to third-party tools or links. These tools and links are provided "as is" and "as available," without warranties or endorsements. Your use of such tools is entirely at your own risk.

We are not responsible for third-party content, products, or services accessed through these links. Any complaints or concerns about third-party products should be directed to the third party.

8. Comments and Feedback

By submitting feedback, suggestions, or other content ("Comments"), you grant us the right to edit, publish, distribute, and otherwise use them without restriction.

You agree not to post Comments that violate any rights, are defamatory, obscene, or otherwise unlawful. We reserve the right to remove such content.

9. Personal Information

Submission of personal information is governed by our Privacy Policy.

10. Errors and Inaccuracies

Occasionally, there may be errors, inaccuracies, or omissions in product descriptions, pricing, promotions, and availability. We reserve the right to correct such errors and cancel orders if necessary.

11. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes;
  • To infringe on the rights of others;
  • To spread malware, spam, or harmful code;
  • To collect personal data unlawfully;
  • For any purpose that violates security protocols.

We reserve the right to terminate your access if you violate these prohibitions.

12. Limitation of Liability

We do not guarantee that the Service will be uninterrupted or error-free. You agree that your use of the Service is at your own risk.

To the fullest extent permitted by law, we are not liable for any damages arising from the use of our Service or products.

13. Governing Law

These Terms and any separate agreements are governed by the laws of the Netherlands.

14. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

15. Contact Information

Questions about the Terms of Use can be sent to info@sovara-london.com.